Success stories told by the digital leaders. At best you’ll get inspired to do great digital work. At worst you’ll learn about new interesting people from airline, travel, digital and experimentation world. Narrated by Iztok Franko, founder of Diggintravel.com and a digital enthusiast.
Episodes
Thursday Feb 18, 2021
Thursday Feb 18, 2021
On today's episode will talk about robots and innovation with Innovation expert and visionary Ravinder Ravi Singh.
Robotics and robotic process automation were one of the digital trends I identified when I was doing research for our 2021 Airline Digital Trends report. AirAsia recently talked about robotic process automation, and Turkish Airlines is doing it. To learn more about it I talked to Ravinder Ravi Singh. Ravi was the Chief Information and Innovation Officer working for an airline, and he built airline robots with his team.
I think Ravi's ideas on how to improve airport passenger experience with new digital touchpoints are really relevant for airline digital marketers. We also talked about innovation and how to do it in a time of crisis like the one airlines are facing now.
LINK TO WEBSITE ARTICLE WITH ADDITIONAL INFO:
https://bit.ly/3uaRK3C
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