Success stories told by the digital leaders. At best you’ll get inspired to do great digital work. At worst you’ll learn about new interesting people from airline, travel, digital and experimentation world. Narrated by Iztok Franko, founder of Diggintravel.com and a digital enthusiast.
Episodes
![How to Understand Airline User Behavior [American Airlines Case]](https://pbcdn1.podbean.com/imglogo/image-logo/7155005/Diggintravel_podcast_815Labs_8je5mx_300x300.png){kind=logo}
Tuesday Mar 30, 2021
Tuesday Mar 30, 2021
I see so many airlines build new digital solutions to adapt to the new reality of travel.
The move to a touchless, contactless, digital journey is on every airline agenda.
But what is the process behind building these new airline digital solutions?
I talked to Diego Brunot, UX Lead at American Airlines. Diego and his team work on what is now a crucial part of the airline travel journey, the post-booking digital experience.
Listen to the new episode of the Diggintravel Podcast about how to understand new traveler behavior in the post-COVID recovery period to build new digital solutions.
LINK TO THE ARTICLE WITH OTHER LINKS:
https://bit.ly/3fuNXsT
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